General enquiries
Company and platform questions.
Contact Centre
The public intake experience is designed, but submission remains disabled until approved owners, destinations, retention periods, service expectations, and abuse controls exist.
Company and platform questions.
Future product and licensing discussions.
Institutional and technology collaboration.
Editorial and media enquiries.
Responsible privacy or security contact.
Authenticated product assistance via the Support Centre.
Escalation boundary
Product incidents belong in authenticated support. Vulnerability reports require a protected security channel. Public contact must not become a substitute for either process.
Open Support Centre →Security posture →